1. What kind of services
Research Academics is providing?
 |
| Research Academics |
We are proudly providing
our services in the field of writing, website development and Search Engine
Optimization. To have a better idea about our service, please visit our Services We Offer
page.
2. How do you protect the privacy
of your clients?
Research Academics is fully
committed not to share its customers’ private information with third party at
any cost. We promise to fully protect your privacy and would not disclose
anything with others at under any circumstances.
3. How do I believe that
your services are reliable?
We try our level best to
provide our customers with the standard services they are looking for. We never
hire unprofessional or careless contractors, because we believe in developing
long term professional relationship with our clients. We focus on fulfilling
our commitments and this is why there is absolutely no risk for you to place
your orders to us.
4. What are your charges?
We love to quote each
project separately. Instead of putting a big prices’ chart onto the website, we
have simply mentioned in our Prices
section that you should contact us and submit your project details so that
we can quote you appropriately as per your budget.
5. How do I contact you and
when do I expect to get a response?
You can always reach us via
emails.
Our 24/7 customer service providers tend to respond your inquiries and emails
within 20 hours.
6. How do I pay for the
order I placed?
We accept payments via
Paypal, Skrill, Payoneer and Online Bank Transfer. Sorry for the time being, no
Master Cards or Western Unions please. However, your transaction would be
secured as our payment methods are verified by the service providers.
7. Do you have refund
policy? What if I am not satisfied?
Yes, being a professional
level company, we do have a refund policy. For further details about the
process of submitting a charge back application, please visit our page Money Back Guarantee.
8. Can I directly
contact the person who is undertaking my project?
Well, NO. It is because
we tend to keep the privacy of both our clients and contractors maintained. This
is why sorry but you can not directly get in touch with the contractor working
on your project. But of course, if you have to ask or suggest something, feel
free to email us and we would forward it as such to the respective contractor.
Still have question? No problem,
please email us whatever
confusion you have in mind and we promise to provide you a friendly and
detailed consultation/solution.
